Agentic AI & API evangelist
I bridge business and IT to redesign work with agents, across technology and people, through data and integration.
Talks, workshops and focused advisory work. You work directly with me.
Keynotes & panels at
Why it matters
AI is entering the organisation: beneath people as their own team of agents, beside them as colleagues, and between teams as a layer that coordinates work. Roles shift from doing to directing, and managers delegate, review and recognise work in new ways.
That is a transformation from start to finish, in technology and in people. I help organisations decide what agents may do and who owns which decision, and help leaders give their teams room to learn safely. Speed up, build future-proof, and innovate together.
Becoming AI-native means redesigning work, not adding tools. The goal is not more agents but better outcomes: better service, better decisions and less work lost between systems and teams. It starts with AI-ready foundations: reliable data, integrated business services, shared meaning and enforceable controls.
Inspired by OpenAI's essay The future of the firm.
AI is a multiplier.It multiplies clarity, or chaos.
| Next to: web, apps & SaaS | Also: agentic systems |
|---|---|
| Next to: web, apps & SaaS: Static, persistent apps | Also: agentic systems: Agents come and go |
| Next to: web, apps & SaaS: People execute tasks manually | Also: agentic systems: Agents act on the user's behalf, driven by goals |
| Next to: web, apps & SaaS: Fixed workflows | Also: agentic systems: Autonomous decisions |
| Next to: web, apps & SaaS: Predefined functionality | Also: agentic systems: Adaptive and self-improving |
| Next to: web, apps & SaaS: Deterministic behaviour | Also: agentic systems: Context-driven behaviour |
| Next to: web, apps & SaaS: Front-end as UI | Also: agentic systems: Agent as UI (also uses front-end as back-end) |
How interactions shift
Agents will change how we interact with every channel.
Human executes all steps
Agent advises, human executes
Agent executes against a human or digital interface
Agent executes against a machine interface
Intermediary orchestrates across multiple merchants
How autonomous will agents be?
Decide it per customer journey: each level builds on the one before.
People do every step themselves.
The agent researches products and makes recommendations.
Plus product carts, merchant availability and pricing.
Plus the doing: the agent takes the action or handles the payment.
Plus multi-payment wallets, loyalty, purchase history and personalisation.
Within an agreed mandate: predicts needs, reorders and escalates the rest.
The risk: it multiplies chaos
agents in use at the average global Fortune 500 enterprise by 2028, up from fewer than 15 in 2025.
of organisations believe they have the right AI agent governance in place.
Long-lived credentials, unclear ownership and disconnected controls, while agents call tools, talk to other agents and act across platforms and clouds.
Where it lands
Agents run processes end to end; people keep the decisions and relationships. I help leaders choose where to start and redesign roles and controls around it.
A digital twin for every employee: an agent that prepares the routine and escalates the exceptions. Developers already work this way. I help define what agents may do and where people decide.
Customers will shop through their agents, comparing offers and paying via open-finance APIs with consent. I help set the strategy for each step, building on years of open finance.
Agents act through business services, data and protocols, not by copying screens. Integration boosts business, untangles IT and streamlines cooperation; agents raise the stakes.
Know what every agent reads, calls and costs. I map the gaps, from data ownership and quality to access and observability.
Safe agents start with identity and least-privilege rights. I help build security into every layer, so risks are prevented by design, not by prompts.
Working together
How agents change work, tailored to your audience, with a clear takeaway. For executives, communities and events.
Ask about a talk on LinkedInFormat: preparation call, 30 to 45 minute talk and 15 to 30 minute Q&A.
For product and process owners: one agent idea, turned into a test with success and stop criteria.
Ask about a workshop on LinkedInFormat: preparation call, half-day workshop and written readout.
Back the right AI opportunity: up to three assessed, and a decision memo with risks and a recommended experiment.
Ask about a sprint on LinkedInFormat: two-week sprint, agreed interviews, document review and readout.
A sparring partner for recurring AI, integration and open-finance choices, with trade-offs and next actions on record.
Ask about sparring on LinkedInFormat: one month, two 60-minute sessions and bounded preparation.
How we get there
Understand the goal, process and environment.
Rank by reach, impact, confidence and effort.
Shape journey and controls; test risky ideas.
Reusable, versioned, tested on real data.
Clear owners, monitoring and value tracked.
Why the change matters.
What it means for their work.
The direction, and help shape it.
Skills, tools and room to work differently.
The change, and make it their own.
Proof
Strategy, integration, product and advisory, in a large European bank.
Agentic AI & open finance transformation of Wealth Management across five brands in NL·BE·FR·DE.
Integration strategy, API governance & security, AI integration & open finance.
Keynote speaker & industry expert.
IT lead and lead product owner, delivering agentic AI and open finance for Wealth Management.
Scaled enterprise integration for modular front-end features and customer identity.
Pioneered API-first, open banking, API gateways, developer portals, open source & hackathons.
Board-level digital, API-first & open banking strategy.
Digital, architecture & organisation transformation.
One story, many stages.
From APIs and open finance to agentic AI, each talk built on the last.
Learning to Connect: how people, agents and systems find each other.
Protecting the APIs that business, partners and now agents depend on.
From open banking regulation to a connected financial ecosystem.
How finance changes when customers, and their agents, choose.
2,000people in the
largest room
CompanyManagement Teams, Business Lines, Subsidiaries & Events · Cyber Security Month · Beyond Banking Days
TechAPIdays · Future of Software · The Next Web · Google Cloud Next · Gartner Summit · Akamai Summit · J-Fall · API Congress · Beltug
FinanceFinancial Times · Open Banking Expo · The Banking Scene · Future of Payments · EBA Open Forum · Mobey Forum · APIdays × European Commission
LecturesVrije Universiteit Amsterdam · Payment System Business Course
PodcastsDeveloper Success and the Business of APIs · Leaders in Finance · API Resilience
Dear developers, let's innovate together!
Developer products across seven areas, from open finance to agentic AI.
The bank's developer portal: APIs to automate, innovate and connect to millions of customers.
APIs for business customers, from account insight and payments to FX trade and investment reports.
Regulated APIs for account information, payment initiation and confirmation of funds.
Other banks' accounts inside our own web and app.
A commercial API for payment requests that I helped launch.
With fintech SurePay: checks whether an IBAN matches the name, offered on our developer portal.
Banking inside other businesses' apps and websites, through APIs: strategy, launch and website.
Open finance across five brands and four markets.
The bank's internal API portal: find, reuse and build on APIs across the bank.
The bank's enterprise APIs, managed and grown as one portfolio.
APIs as a strategic priority across the bank.
Measurable objectives for the API portfolio.
Eight principles for API providers and consumers. Read them
API development close to business lines, with central support and capabilities.
How we design, build and run APIs, in one place.
Shared rules for consistent, secure APIs.
Design & deployment tool for teams.
Modular front-end, enterprise APIs and identity & access.
Foundational architecture for agentic AI integration, with MCP, A2A, UCP, AP2 and other protocols.
Preparing for customers' agents that research, find and pay, with consent and delegated authority.
Preparing for digital twins for colleagues: agents that know their role and handle the routine.
The way we take those agents from sandbox prototype to production, "develop once, deploy everywhere".
Agentic solutions for Wealth Management employees, built and run as products.
Launched the bank's way of working in the open.
Open-source tool that finds secrets in source code.
Articles and use cases for developers.
A place for developers to meet, ask and share.
Meetups, workshops and hackathons with developers.
Clear docs and guides that help developers succeed.
Three-day events and hackathons on the future of banking.
Secure access for partners, customers and third parties.
Reuse of enterprise APIs across the bank.
The gateway for MCP: one controlled way for agents to reach tools and data.
One controlled entry point for traffic to and between agents.
One controlled entry point to language models, for every team and agent.
One access layer for web, app and API channels.
Discovery, hardening and real-time protection.
Identity & access, and protection of personal data.
New identity frameworks for web, app and API.
Linting, preflight checks, contract-based testing and other tooling that prove every API works as agreed.
Building beyond the bank.
Building digital ecosystems with start-ups, accelerators and peers.
Three-day events and hackathons on the future of banking; 1,000+ visitors and 288 hackers in one edition.
Digital Integration Conference, Heliview. Helping Dutch organisations discover how integration improves processes and customer experience.
API the Docs, Write the Docs. Events on developer success, API documentation and developer portals.
Future of Finance Accelerator, ABN AMRO + Techstars
StartUp Team at TNW Spaces
Digital Ecosystems Institute
Digital ecosystems are partnerships.
Published research on strategic alliances: how partners respond when cooperation gets hard, and how culture shapes that response. With co-authors.
How I apply it: Strategic Partnerships
Governance Issues in Strategic Alliances (ed. T.K. Das) · 2016
Journal of Cross-Cultural Psychology · 2012
Journal of International Management · 2012
Management & Organisatie · 2011
Academy of Management Annual Meeting, Chicago · 2009
A working lab, not a slide deck.
My own private cloud runs 50+ containers and 100+ IoT nodes. Home Assistant covers the physical world, Hermes Agent the agentic one. Local and cloud models run side by side, agents reach real systems through MCP tools and event-driven automation, and a private identity provider with zero-trust access decides who and what may do what. It is where I test what agents can safely do, before I advise on it.
How it connects
Our collective path to agentic AI & AI integration
Agents act through connections: to data, tools, each other and people. Four layers show what that takes, from business to platform.
How do we shape the customer journey, and what may agents do in it?
How does an agent behave, and who owns it?
What may an agent reach, and as whom?
Can we see it, and can we stop it?
What stays
The impact of agents is big, so the principles become even more important.
with the required governance on top.
efficient processes across channels.
aligned across channels, applications and platforms.
for providers and consumers, across integrations.
architecture that lasts.
FAQ
I help organisations redesign work with agents, from start to finish, across technology and people, through data and integration.
From APIs and open finance to agentic AI: agentic enterprise, agentic work and coding, agentic commerce, digital and AI integration, data and AI governance, and security. See the topics
Talks, workshops and focused advisory work. You work directly with me.
A leadership talk, a workshop from agent idea to testable use case, an AI integration opportunity sprint, or leadership and architecture sparring. See the formats
I keep taking steps within a large European bank. Alongside that, I want to inspire and be inspired, and help others move forward: on stage, in guest lectures and in programme committees.
This website is an extension of that: one place for what I share, from talks to Learning to Connect, so others can build on it.
I only do this where it serves my employer's interests or does not compete with them. See the roles
Keynotes and panels at tech, finance and company events, among them APIdays, The Next Web, Google Cloud Next, Gartner Summit, the Financial Times and Open Banking Expo. Plus guest lectures and podcasts. 2,000 people in the largest room. See all stages
Views are my own and/or based on public sources.
Every source referenced on this site is listed by page and chapter. See the sources
Message me on LinkedIn with your challenge, audience and timing to explore a talk, workshop or advisory engagement.
Discuss your challenge on LinkedIn